Effective Date: October 27, 2025
Who we are
FiveXresults (referred to as “we,” “us,” or “our”) operates the website FiveXresults.com, a UGC advertising agency connecting brands with content creators. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, whether you are a Brand seeking UGC or a Creator seeking partnership.
Governing Law and Jurisdiction
FiveXresults is an entity based in Egypt. This Privacy Policy is governed by the laws of Egypt. If you are a visitor from outside of Egypt, please be aware that your information will be transferred to and stored in Egypt, where our servers are located. By using our services, you consent to this transfer.
Information We Collect
We collect information directly from you when you interact with our forms on the website. The information we collect varies based on whether you are a Brand or a Creator.
A. Information from Brands and Businesses
When a company or brand submits an inquiry through our “Contact Us” form, we collect the following Business Data:
- Contact Information: Name, Phone Number, Email Address.
- Company Details: Company Name, Company Website.
- Project Information: Details you provide about your UGC needs or project budget.
B. Information from UGC Creators
When a content creator submits an application through our “Join Our Network” form, we collect the following Creator Data:
- Personal Identifiers: Name, Phone Number, Email Address.
- Demographic Data: Age, Gender, City (used for matching with specific campaign demographics).
- Professional Details: Social Media Account URL(s), and links to your content portfolio.
C. Automatically Collected Information
We do not use common third-party analytics tools (like Google Analytics or Facebook Pixel). Our current setup ensures that we only collect information you actively provide, which helps maintain high data privacy.
- We use Umami for non-identifiable website traffic analytics. Umami does not collect or store any personal data, IP addresses, or use cookies, ensuring your usage data remains completely anonymous.
How We Use Your Information
We use the information collected from both Brands and Creators for the following purposes:
| Service Provision | Brands & Creators | To initiate contact, qualify partnership opportunities, and facilitate the execution of UGC campaigns. |
| Creator Matching | Creators | To match your profile, style, and demographic information with suitable brand campaign requirements. |
| Communication | Brands & Creators | To respond to your inquiries, provide updates, and send information related to our services and your projects. |
| Legal Compliance | Brands & Creators | To comply with legal obligations, regulatory requirements, and to enforce our Terms and Conditions. |
Disclosure of Your Information
We value the trust you place in us. We only share your data as necessary and with your consent.
- For Brands: Your Company Name, Website, and Project Details will be shared internally with our team and, upon your agreement, with relevant creators for collaboration purposes.
- For Creators: Your Social Media Account URL(s) and relevant demographic data will be shared with prospective Brands solely for the purpose of being selected for a paid campaign. We do not sell your personal information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. These measures include:
- SSL Encryption: All data transmitted between your browser and our servers is secured using SSL (Secure Sockets Layer) encryption.
- Secure Servers: Your data is stored on secure servers with restricted access.
- WAF: We utilize a Web Application Firewall (WAF) to prevent unauthorized access and protect against cyber-attacks.
While we take reasonable steps to secure your personal information, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Brand Data: Retained for the duration of the working relationship and a reasonable period thereafter for operational records.
- Creator Data: Retained for as long as you remain an active part of our network or until you explicitly request its removal.
7. Your Data Protection Rights
You have the right to request access to the personal data we hold about you and to ask that your personal data be corrected, updated, or deleted.
- If you are a Creator and wish to be removed from our network, please contact us using the information below.
- If you are a Brand and wish to update your contact details, please use the same contact method.
8. Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. Any changes will be effective immediately upon posting the updated Privacy Policy on the site.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us
FiveXresults